Terms and Conditions

Ordering Online

Web orders will normally ship the next business day if received by us before 4:00pm Eastern Time. All deliveries are Monday-Friday only.
Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you would rather place your order by phone, you may call us at 888-587-4111

Return / Refund Policy

If you have questions about an order that you have already placed, or about a product that you already own, please call our Customer Service Department toll free, M-F 8am-6pm Eastern time, at 888-587-4111.

All App-Tronics products and Accessories purchased factory direct come with a 30 day money-back guarantee. If you're not absolutely delighted with your purchase, we'll take it back, no questions asked. You pay only the shipping. Just call the App-Tronics Customer Service Department toll free at 888-587-4111, M-F 8am-6pm Eastern time for return authorization. Custom installed systems may not be returned if the package has been opened.

Shipping Information

We ship only to U.S. addresses.

We need a physical address for shipping. Sorry, no P.O. Boxes or APO/FPO addresses.

Please select 2-day or next day air for shipments to Hawaii or Alaska.

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.
For your protection, some orders shipped via UPS may require a signature for delivery.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' or ‘you’ in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER. THIS IS TO INCLUDE THE MISUSE OF ANY APPLICATION ON OUR PRODUCTS. THAT COULD CAUSE DRIVER DISTRACTION OR UNSAFE DRIVING. BY PURCHASING OUR PRODUCTS YOU AND YOU ALONE, NOT APP-TRONICS OR ANY AFFLIATION OF APP-TRONICS IS RESPONSIBLE FOR USING THE PRODUCT PURCHASED IN A SAFE AND PROPER MANNER THAT IS IN ACCORDIANCE WITH STATE DRIVING LAWS THAT OUR PRODUCTS ARE USED IN.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.

E-mail:info@app-tronics.com